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Help & FAQs

Frequently Asked Questions

Listed below is some of the most common questions and answers asked by our members.

1. What is the purpose of our site?

We aim to introduce you to like minded people around the world easily, in a safe, fun environment. All contact that you make with other members is anonymous, whether you are using email or our chat systems. Here you will find a community of singles who are keen to make connections and to find romance, dates, friends, pen pals, activity partners and marriage partners.

LoveinColours offers several powerful features, including:

  • Easy to use search facility, allowing you to browse at leisure using a variety of criteria to meet your requirements.


  • Our fantastic chat application which enables you to get to know new contacts.


  • Private Messaging service so you can leave messages for other members, which they will pick up when they go online.


2. Are members on this site screened?

Yes - For the safety and security of our members all ads are checked to verify authenticity. A valid e-mail address is required in order to become a member of this site - you will not be able to activate your account without one. All our services are confidential and your privacy is as much of a concern for us as it is for our members. However, we cannot do extensive background checks on members, and we expect you to understand that we cannot take responsibility for any issues arising from contacts made via this website. Please use common sense and be careful about giving out personal information to people you meet.

3. What is the difference in entering as a guest and entering as a member?

Our site works on a membership system. Premier Membership is currently FREE for LIFE and the registration process is quick and easy. Premier Members can access ALL AREAS of loveincolours.com including the Dating service.

Guest users can view certain parts of the website but cannot use the Dating service.

4. Our Refund Policy:

Our site has a no refund policy.

Unless there is an error in the operation of our program or processes, our system has a no refund policy after our services have been used, unless the goods are defective in some way. If you feel that our services have been defective in any way please contact us, with your reasons for claiming a refund plus a copy of your user registration details and Transaction id Number or Payment invoice (without this we will be unable to help). The user registration details and invoice are sent to the user upon joining the site.

For full details of our Terms and Conditions visit our T&C page.

5. Are profiles censored? Is there any limit to what I can put in my profile?

Yes. All member profiles, when they are originally created as well as when they are modified, must be approved by our Administrators. We reserve the right to refuse any profile or photograph that we feel is inappropriate for this site. Also, we ask that you do not put any personal information in your profile, including, but not limited to: your home address, a personal beeper, cell or telephone number, a real e-mail address or personal web address. Any offenders of this rule will be banned from the site.

6. How do I change my personal information?

Changing personal information is extremely easy. If you would like to update the information about yourself that you submitted during registration, write a new heading and description for your profile as well as editing main criteria for your matches just go to the Update your profile option on My Settings page. There you can edit any part of your personal information; save it by clicking the Submit button.

7. How do I recognize scammers?

Scammers are mostly MEN pretending to be women seeking love. They will be writing you sweet e-mails saying how much in love they are and how much they want to meet you in real life.

NEVER EVER GIVE MONEY until you have known someone for a reasonable period. For further information on scamming we suggest you visit www.agencyscams.com. This site runs an excellent database of past and present Scammers, with good advice on what to avoid.

8. How do I send an e-mail to members?

You can send an e-mail to a user by clicking the button Send a message or Send a card on that persons profile or listing. Simply type in your message or select a card you wish to send and click the Send button.

9. What is the Block List feature?

While viewing members profiles or reading or replying messages in your Mailbox you will have an option to add members to Block List. After you have added someone to your Block List you will not receive any notifications, cards or e-mails from this particular member unless you remove him or her from the Block List. This feature helps you limit your contacts with people you do not wish to engage with.